Privacy Policy

01

Information We Collect

• Name, phone number, email address, address, service query, complaint details, and other information submitted through website forms.
• Business or portfolio-related information shared by banks, NBFCs, clients, borrowers, or authorized representatives.
• Basic website usage data such as page visits, browser type, and interaction details used to improve website performance.

02

How We Use Information

• To respond to enquiries, service requests, complaints, and communication received through the website or phone.
• To provide recovery, field support, documentation, legal coordination, customer support, and related financial services.
• To maintain records, comply with applicable law, improve service quality, and protect against misuse or unauthorized activity.

03

Data Sharing

• Information is shared only with authorized staff, service partners, legal advisors, or clients where required for legitimate service delivery.
• We do not sell personal information to third parties.
• Information may be disclosed when required by law, court order, regulator, or competent government authority.

04

Security & Retention

• We use reasonable administrative, technical, and operational safeguards to protect information from unauthorized access.
• Records are retained only for business, legal, audit, compliance, or dispute-resolution purposes.
• Users may contact us at bnfncon@gmail.com for correction, clarification, or privacy-related requests.